General policy

Written by Kong Forest - November 23, 2022

Children policy:

👉 Children are from 04 years old to 15 years old. A child aged 16 or more is applied as an adult.
👉 The child who weighs at least 25 kg and is 1.3 meters in height from the toe to the grasp of hands can join Zipline Canopy Tour.

👉 Children under 12 are required to sit behind guide/driver assistant. If any adult rides ATV with a child behind, please sign on the commitment at that time.

Cancellation policy:

👉High season : 1, 2, 3, 6, 7, 8, 12

  • Free cancellation before 07 days
  • 30% charge after 07 days
  • 50% charge after 03 days
  • 100% charge after 24h or no show

👉Low season: 4, 5, 9, 10, 11

  • Free cancellation before 03 days
  • 30% charge after 03 days
  • 50% charge before 01 day
  • 100% charge after 24h or no show

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